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IT SUPPORT

Mangano IT Solutions offers personal and reliable service. We assist business by making IT work through a variety of consultancy services tailored to meet your needs. Small office enquiries to multi-site medium sized enterprise integrations, Mangano IT Solutions friendly staff can work with you to keep your business running smoothly. Mangano IT Solutions can enhance your business by allowing you to focus on yours. From workstation and server deployment and support, to systems integration and business strategy, Mangano IT Solutions can provide a complete IT service for your business.

THE IMPORTANCE OF REGULAR MAINTENANCE

As with any complex system, regular maintenance and support is an essential part of modern IT environments. Not sure what is considered regular maintenance and support? Please refer to the following list items which describes some of the basics functions:

  • Applying security patches and software updates to server and client operating systems to mitigate exposure to security breaches.
  • Performing anti-virus software updates for server and workstations.
  • Reviewing anti-virus system scan reports for server and workstations.
  • Capacity management including the review of system performance, CPU and memory utilisation indicators, disk space availability as well as backup system capacity.
  • Ensure that an appropriate backup regime is in place and working correctly. Backup systems are not something you set and forget…
  • Reviewing server backup logs and investigating any failures. Data being backed up on most modern systems changes daily and as such needs to be monitored to ensure that it is still operating correctly.
  • Answering any general IT queries from staff to ensure that small issues are resolved before they escalate.
  • Please contact Mangano IT Solutions to find out more about our regular support and maintenance plans.
URGENT SUPPORT REQUESTS

Please contact Mangano IT Solutions on 07 3151 9000  . Existing support plan clients will receive assistance according to their support plan’s response time. To begin your live support session, please click the Connect Now button.

NON-URGENT SUPPORT REQUESTS

Please complete the web form below with as much detail as possible and we’ll respond in a timely manner :